Delete your InDeliver account

1. In the app (fastest)

• Open the InDeliver app and sign in.
• Go to Account, then Delete my account (danger zone, at the bottom of the page).
• Confirm with your current password or, if you sign in with Google or Apple, by typing the requested word.

Deletion is immediate: you are signed out on every device.

2. By e-mail

If you can no longer use the app, write to contact@indeliver.ma from your account’s e-mail address, or give the account’s phone number, with the subject “Account deletion”. We may ask you to confirm that you own the account. Requests are processed within [30 days, to be confirmed].

3. What is deleted

• Your name, e-mail address, phone number and password.
• Your Google and Apple sign-in links (access granted through “Sign in with Apple” is revoked).
• Your sessions and your devices’ notification tokens.
• Drivers: the profile name and vehicle number plates.
• Your open requests are cancelled and your pending offers withdrawn.

4. What is kept, and for how long

Records needed for legal, accounting and tax obligations are kept in anonymized form, without your name, e-mail or phone number: trip history, offers, per-trip fees, driver wallets and top-ups, security log. They are kept for the period required by Moroccan law [period to be confirmed by a lawyer], then deleted.

5. When deletion is refused

While a move is in progress (offer accepted, confirmed, driver on the way, in progress or disputed), or while a top-up or payment is waiting for an administrator, deletion is refused: complete or cancel the trip first, or wait until the payment is processed, then try again.

6. After deletion

The account cannot be recovered. You can create a new account with the same e-mail address and phone number; it will not be linked to the old one. To exercise your other rights (Law No. 09-08), see the privacy policy.